De A à Z,

les auteurs et les références qui font le management

HAMMER Michael (1948/2008)

Classification : approche par les processus – Reengineering

 Principales publications :

  • “Re-engineering Work: Don’t Automate, Obliterate”, Harvard Business Review, July–August 1990
  • With Champy, J., “Reengineering the Corporation: A Manifesto for Business Revolution”, HarperBusiness, New York, 1993; revised updated edn, HarperCollins, 2004
  • “Deep Change: How Operational Innovation Can Transform Your Company”, Harvard Business Review, April 2004